Shipping policy
Shipping Policy
We aim to make your shopping experience as smooth as possible. Please read our shipping details below:
Processing Time
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All orders are dispatched the next working day (Monday–Friday, excluding public holidays). Unless item is on PRE ORDER- meaning items will be posted in 2 weeks
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Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable).
Delivery Time UK
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Standard delivery takes 3–5 working days from the date of dispatch.
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Delivery times may vary slightly during busy periods, such as sales or holidays.
Delivery Time International
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International delivery takes 7-21 working days from the date of dispatch.
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Delivery times may vary slightly during busy periods, such as sales or holidays.
International Orders – Duties, Taxes, and Customs Fees
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the buyer's responsibility. We recommend checking with your country’s customs office to determine what these additional costs will be prior to placing your order. Delays caused by customs processing are beyond our control.
Please note that if an international order is returned due to refusal to pay duties, taxes, or customs fees, the original shipping costs will not be refunded. Any applicable return shipping fees or customs charges incurred on the return will also be the responsibility of the customer
Shipping Rates
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Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Additional Information
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Please ensure your delivery address is entered correctly at checkout. We cannot take responsibility for delays or lost parcels due to incorrect details provided.