⏱️ Processing & Delivery Times

Processing Time: Orders typically ship within 2–4 business days.

Delivery Time: Transit time depends on your country and shipping method selected at checkout. Most international orders arrive within 7–21 business days.

Shipping times may be extended due to customs processing or local delivery delays.

💰 Customs, Duties & Taxes

IMPORTANT:

All international orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country’s customs agency.

These charges are not included in the item price or shipping cost and must be paid by the customer upon delivery.

We do not control these fees and cannot predict what they may be, as customs policies vary widely from country to country.

If you refuse to pay customs charges and the package is returned to us, we can refund your order minus original shipping costs and any return fees charged by the carrier.

📬 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking details. Please allow a few days for the tracking link to update.

❗ A Note About Customs Delays

International orders may experience delays if held by your country’s customs office. Unfortunately, we have no control over this process. Please plan accordingly if you're ordering for a specific date.

Questions?

We’re here to help. Contact us at contact@crownwash.co.uk. if you have questions before or after you place your order.